Our Policies
Pacific Treasures & BeachDoggies.com
Privacy Policy
Our number one goal is to protect your privacy.  We at Pacific Treasures and BeachDoggies.com guarantee to you that we will never sell, trade or rent any personal information that you give to us.  All of your transactions are protected by SSL encryption software.  This encrypts your credit card number and information so nothing can be read as it travels through the internet.  This industry standard is the best software available today for secure internet transactions.
Returns Policy
Please contact us if you need to return or exchange an item.  Returns will not be accepted if you do not contact us first.  Return any product purchased at BeachDoggies.com in new/unused condition and in its original packaging within 30 days from the invoice date for a refund or exchange.  Please note that shipping charges cannot be refunded.  Please enclose a copy of the invoice and state the reason for return along with instructions on how we should handle the return or exchange, if you would like a refund or if you want to exchange the item.  For returns, please contact michelle@beachdoggies.com or call us at (559) 733-0213 (Monday thru Friday 10 am to 5 pm) or fax to (559) 733-0218.
After contacting us please send the item(s) UPS or Insured US Postal Service to:
Pacific Treasures / BeachDoggies.com
219 W. Main St.
Visalia, CA 93291
Damaged or Defective Returns
If you receive an item that has been damaged during shipping, is defective or not the item you ordered, please save the box and all the packing material and contact us.  (Save these because UPS will want to examine the box that received damage.) We’ll give you instructions on how to proceed.
Shipping Information
Most orders will ship complete within a few days from Visalia, California.  Shipments leave our store on weekdays only.  Please allow 10-14 working days for delivery.  UPS shipments must go to a physical address, not a P.O. Box.  If your address is a P.O. Box, we will ship directly through the US Postal Service.  If there are additional shipping charges, they will be added to your account.  Shipping charges will automatically be calculated through UPS when you make your order on-line.  Charges are based upon the weight of the items that you ordered.
Payments
We accept payments in U.S. dollars only.  We accept Visa, MasterCard, Discover and American Express as acceptable forms of payment.
Sales Tax
Sales tax will be collected on any orders shipping to California.  For any returns, all sales tax that was charged will be credited as well.
Thank you for shopping at BeachDoggies.com.
We appreciate your business!
Michelle and the beachdoggies

 

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